FAQ

If you're not quite sure which size is right for you, please refer to our size guide.

Remember to go up a size if you have a long torso or large breasts, or if you're shopping for a male fit. Our Wet Look range is also a snug fit, so if you're between sizes, choose the larger size.
We're here to help, so if you aren't sure, contact us before you purchase!

We completely get it, we change our minds too!

Once an order is placed, we are usually unable to alter or cancel it.
If the order has not been shipped or processed, it may be possible to alter it. Given we process orders quickly, if you require a change, contact our customer service team immediately.

Please understand our team works on a different time zone to some of our online store locations.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

We are unable to redirect orders once they have been dispatched.

If you inform us of the change before your order has been packed and shipped, we might be able to update it. Contact us immediately.

This is not guaranteed, so always check your details are correct prior to checkout.

Dive into these simple care tips to make yourfavourite suit last adventure after adventure! 

• Don’t let your swimsuit hang by the straps when it’s wet—treat it like royalty and lay it flat to keep its shape!
• Give your swimsuit a gentle squeeze to send the water packing, but skip the dramatic wringing, soaking, and rubbing — it prefers a spa day, not a wrestling match!
• Keep your swimsuit away from sharp objects, pointy fingernails, and rough surfaces like rocks—treat it like buried treasure: handle with care and keep it safe for your next big adventure!
• Suntan lotion is great for you, but not for your suit! Make sure all skin products are dry before your swimsuit joins the party—its delicate fabric likes to stay spotless.
• Some colors like to show off when wet! If you’re feeling shy, look for the ‘sheer’ label on suits that turn see-through when wet.
• Rinse after every swim in cold water.
• Do not bleach, tumble dry, or iron.
• Never leave your swimwear rolled in a wet towel

Yes!
Purchase a Swimsuit Babes Gift Card here.

• Available for online use only
• Non-refundable

The perfect gift when you want them to choose exactly what they love!

These gift cards do not carry over to the Swimsuit Babes content site. If you want a gift card from there, please shop from them directly. These 2 websites DO NOT interact!

Once your order is placed, you will receive a confirmation email letting you know that our fulfilment team has received your order.

Once your order is fulfilled, you will receive an email notification with your tracking information.

Shipping fees are non-refundable in the case of returns.

For more information, see our shipping page.

Yes, we ship all over the world.

Shipping costs will apply, and will be added at checkout.

If you need further information please refer to our shipping page.

You will receive a confirmation email once your order has been shipped that contains your tracking information.

If you have not received a shipping confirmation email, please check your Junk Mail or Spam folder, as it may have been received there.

For all orders, please allow 1-2 business days for your order to be dispatched from our warehouse. During busy sale periods please allow up to 3-5 days.

If your tracking number states your parcel has been delivered but you haven't received it, please contact our customer service team within 14 business days.

Business days do not include weekends or national public holidays and the delivery time frame excludes delays caused during international custom's processing.

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these maybe necessary to release your order from customs on arrival.

Swimsuit Babes Shop will not be held liable for any fees or taxes you may incur or if your product is seized by customs.
We advise that you are familiar with your package destination's import duty, customs and local sales taxes, as well as it's rules and regulations for importing foreign goods and products. 

If a delivery attempt has been made and the item was not collected and has been returned to us, you will be required to pay the re-delivery fee and the duty tax for re-import of the swimwear. If the duty tax is more then the value of the swimwear, we will abandon the package.

We cannot ship to PO Boxes, as all packages must be signed for upon delivery, so please ensure that you provide your daytime delivery street address and contact phone number.

There are no exchanges, refunds or credits available on sale items.

All sale items are sold as final sale only. Please refer to our Returns & Refunds Policy or further details.

Just follow these steps:

1. Submit a return request, including your order number and other details Here

2. Once submitted, you’ll receive an email with your return address and detailed instructions.

Please note:

• Original shipping fees, taxes, and duties are non-refundable.
• Customers are responsible for return shipping costs.
• Swimsuit Babes Shop is not liable for lost return packages.